Public offer

Definitions

1. Platform, “Qonun AI” means a software suite based on artificial intelligence technologies that makes it possible to search for information on the legislation of the Republic of Uzbekistan, obtain answers to questions, draft documents and analyse documents.
2. Platform access channels means the qonun.ai website and its subdomains, the Telegram bot, the Telegram Mini App and the iOS and Android mobile applications. This Offer applies equally across all channels.
3. User categories: Citizen — an individual; Company — a legal entity or an individual entrepreneur; Specialist — an Advocate (a person holding a valid advocate's licence, or an advocates' practice) or a Lawyer (a person with a higher legal education who does not hold advocate status) maintaining a profile in the “Advocates” section of the Platform.
4. Plan means the set of services published on the qonun.ai/tariflar page, together with its price, limits and validity period (Annex 1).
5. Limit means the number of questions, documents, audits, video analysis minutes, live consultations, client requests and other units that may be used within a Plan during a billing period.
6. Billing period means one calendar month (or several prepaid months) starting from the day the subscription is paid.
7. Restart means the service of restoring Plan limits by 50% or 100% once the monthly limit has been used up (Annex 2).
8. AI response means text, a draft document, an analysis, a deadline calculation or a recommendation generated automatically by the Platform using artificial intelligence.
9. “Advocates” section (Marketplace) means the section that enables Citizens and Companies to find Specialists, send them requests and leave ratings (qonun.ai/advokatlar). Client means a Citizen or Company that has contacted a Specialist through this section.

Acceptance of the Offer

1. Each of the following actions constitutes full and unconditional acceptance of the Offer: registering or signing in on the Platform; ticking the “I agree” box; paying for a Plan, a Restart or a one-off service; actually starting to use the Platform.
2. By accepting, the User confirms that the User: has read and understood the Offer; is at least 18 years old and has full legal capacity; if acting on behalf of a Company, holds the relevant authority; agrees to the nature of the service and the limitations of liability set out in Section 5.
3. Where settlements with a Company are made by bank transfer, the Parties may sign an additional written agreement. Matters not covered by it are governed by this Offer.

Subject matter of the agreement

1. The Contractor grants the User the right to use the Platform within the selected Plan (the service of granting the right to use software), and the User pays the fee set for this service. Under the Free Plan and free partnership programmes, the service is provided free of charge, subject to the restrictions set out in the Offer.
2. The right granted is non-exclusive, non-transferable and revocable in the cases provided for in the Offer.
3. All exclusive rights to the Platform — source code, design, interface, the “Qonun AI” name and logo, document templates, databases and their structure — belong to the Contractor. No intellectual property rights pass to the User.
4. The User may not decompile, copy or reverse-engineer the source code of the Platform, create a competing product on its basis, or harvest the database of answers and templates by automated means (parsing, scraping). Any person who breaches this prohibition shall be held liable in accordance with the legislation of the Republic of Uzbekistan and shall compensate the Contractor in full for the damage caused.
5. Information that the User enters on the Platform (questions, documents, files) remains the User's property. The User may freely use draft documents created for the User for personal or business needs; selling them to third parties as template products is prohibited.
6. The Contractor may update the Platform, add, change or remove features and carry out technical maintenance. Users are notified of planned long-term work via the Platform or the official Telegram channel.

Platform features

1. Depending on the selected Plan, the User may be provided with: questions and answers on legislation (by text, voice or image); a document builder; analysis of documents and contracts (audit); video analysis; calculation of legal deadlines and reminders; information about the nearest courts, notaries and other authorities; consultation with a live lawyer; the “Advocates” section and other features announced on the Platform.
2. Wherever possible, each AI response includes a reference to the relevant legal act, article (clause) and official source (Lex.uz). This is done so that the User can verify the information independently.
3. The set of modules, AI models, providers and technological solutions are determined by the Contractor independently, may be replaced and constitute a trade secret. Features marked “Coming soon” or “beta” are not sold until launched or are provided in test mode.

Nature of the service and limitation of liability

1. The Contractor is not an advocates' practice. The Contractor does not practise as an advocate within the meaning of the legislation “On Advocacy”, does not provide legal assistance and does not represent anyone in court or before other authorities. The Contractor's activity consists of providing information technology services.
2. Platform responses are advisory in nature. The Platform is an information tool of an advisory and guiding nature. AI responses, analyses, draft documents, references to articles and deadline calculations are not an official legal opinion, an advocate's advice, a court decision or an official explanation by a public authority, have no legally binding force and cannot be the sole basis for legal consequences for the User.
3. Decision and responsibility rest with the User. Responsibility for making a decision based on an AI response, acting on it and its consequences lies entirely with the User. The User must independently verify and study the information through the law, article and Lex.uz link indicated in each response and, where necessary, make a decision after consulting an advocate. Each person who performs an action on the Platform is individually responsible for it.
4. Limitations of artificial intelligence. The User acknowledges that: the Platform uses technologies operating on a probabilistic (statistical) principle; responses may contain inaccuracies, errors, incomplete or outdated information or information inconsistent with current legislation; the accuracy of a response depends on the completeness and correctness of the information provided by the User; errors may occur when converting speech to text.
5. Liability for incorrect information. The Contractor is not liable for inaccurate or incorrect information provided as a result of a technical failure, legislative changes not yet reflected in the Platform's database, outages of third-party services, force majeure or other emergencies.
6. Draft documents, audits and deadlines. Documents created by the document builder are samples (drafts); their acceptance by public authorities, a court or counterparties is not guaranteed. An audit does not guarantee that all risks in a document will be identified. The deadline calculator and reminders are an auxiliary service, and the obligation to monitor procedural and other deadlines remains with the User; the Contractor is not liable for the consequences of a reminder not being received or being delayed.
7. The Platform is provided “as is” and “as available”. The Contractor does not guarantee uninterrupted and error-free operation of the Platform, the achievement of any particular result, winning in court or a favourable decision by any authority.
8. Limit of liability. The Contractor is not liable for lost profits, indirect, incidental or consequential damages, non-pecuniary damage, harm to business reputation, lost opportunities, the outcome of court cases or the consequences of missed deadlines. In any event, the Contractor's total liability to the User is limited to the amount actually paid by the User to the Contractor for the billing period in which the damage occurred. For free services, the Contractor bears no liability to the maximum extent permitted by law.
9. The provisions of this section apply to the maximum extent permitted by the legislation of the Republic of Uzbekistan, except for cases that cannot be limited under mandatory rules of law, and survive termination of the Offer.

Plans, payment and limits

1. The Platform provides services under Plans in three sections: Citizens (Free, Pro, Plus, Premium, Family), Advocates (Start, Standard, Pro, Bureau, Board) and Companies (Start, Business, Company, Corporate, Enterprise). Prices and limits are published in Annex 1 and on the qonun.ai/tariflar page.
2. Prices are set in Uzbek soum. The Contractor pays turnover tax and is not a VAT payer. The IKPU (product and service classification) code of the service: 10305008003000000.
3. Payment is made 100% in advance through payment systems operating in the Republic of Uzbekistan (Payme, Click, Octo and others indicated on the Platform), and for Companies by bank transfer on the basis of an invoice. The Contractor does not request, accept or store bank card details.
4. A payment is deemed made when the funds are credited to the Contractor's account or confirmed by the payment system. As a rule, a Plan is activated immediately, but no later than within 24 hours.
5. Automatic renewal. If the User has linked a card to the subscription, the User consents to the subscription price being automatically charged to the card at the end of each billing period. The date and amount of the charge are shown in the Personal Account. The User may cancel the subscription at any time; cancellation takes effect from the next billing period.
6. Discounts. Subscriptions for 3, 6 and 12 months receive a discount of 10%, 15% and 20% respectively. The price does not change during the paid period; for the next period, the price in effect on the payment date applies (the price is not locked in).
7. Limits. Limits are renewed at the start of each billing period; unused limits do not carry over to the next period and cannot be exchanged for money. No more than 10% of the monthly limit may be used in one day. Each image and voice message counts as one question. Messages sent in succession within a short time count as one question; each additional message sent after an AI response counts as a separate question.
8. When the monthly limit is used up, the User may purchase a Restart (Annex 2), one-off services or a higher Plan. The User may upgrade to a higher Plan at any time, with the difference recalculated; a downgrade to a lower Plan takes effect from the next billing period.
9. The Contractor may unilaterally change Plan prices, limits and content. A price change takes effect 7 calendar days after it is announced on the Platform and does not affect a period already paid for.

Refunds

1. A payment charged twice due to a technical error, or a payment for a service not provided at all through the Contractor's fault, is refunded in full to the card used for payment within up to 10 banking days of the User's request.
2. Payments for the used part of a subscription, used limits, one-off services provided and an activated Restart are non-refundable. A refund for unused full months of a subscription is made at the User's request, less the cost of the used period recalculated at the undiscounted price.
3. If the service has been provided in full, subjective dissatisfaction with the content of an AI response or with the outcome of a case is not grounds for a refund.
4. If the User's account is blocked for breach of the Offer or the Terms of Use, the amount paid is not refunded.
5. This section does not limit the rights guaranteed to a Citizen by the Law “On Protection of Consumer Rights”. A refund request is sent to the addresses in Section 15 together with information confirming the payment.

Rights and obligations of the User

1. The User is entitled to: use the Platform within the Plan; contact the support service; not renew the subscription and delete the User's account; exercise the rights regarding the User's data set out in the Privacy Policy; demand a refund in the cases provided for in this Offer.
2. The User must: provide reliable information when registering and keep it up to date; keep the account login details confidential (all actions performed through the account are deemed actions of the User); use the Platform for lawful purposes only; independently verify AI responses before making a decision; upload personal data of third parties only on a lawful basis; not harm the operation of the Platform or attempt to circumvent limits; not allow one account to be used by several persons in a manner not provided for by the Plan.
3. The User is solely responsible for the content of the documents and information the User uploads, for having the right to upload them, and for the consequences of entering state secrets, trade secrets or information whose disclosure is prohibited.
4. The User shall compensate in full any damage caused to the Contractor or third parties as a result of the User's breach of the Offer, including costs arising from third-party claims against the Contractor.

Rights and obligations of the Contractor

1. The Contractor must: activate the Plan once payment is confirmed; protect the User's data in accordance with the law and the Privacy Policy; eliminate Platform outages as quickly as possible; respond to requests through the support service during business hours, as a rule within 24 hours; make refunds in the cases provided for in Section 7.
2. The Contractor is entitled to: improve the Platform and change, add or remove features; temporarily suspend the Platform for technical work; select and replace AI models, providers and data sources; review User requests for the purposes of service quality control and troubleshooting; restrict, suspend or block, without warning, the account of a User who has breached this Offer, the Terms of Use or the law; amend the Offer unilaterally (clause 16.2).
3. If the Contractor has a reasonable suspicion that the User is breaching the terms, the Contractor may suspend access until the situation is clarified and request an explanation; the User shall respond within 3 business days.
4. Contractor's staff. The Contractor's employees and engaged contractors have access to User data only to the extent necessary to perform their duties and are bound by confidentiality obligations. Review of responses by Platform lawyers or operators for quality-control purposes does not constitute advocate's assistance.

Special terms for Citizens

1. A Citizen uses the service under the Plans of the Citizens section. Under the Premium and Family Plans, multiple accounts are provided only to the number of persons specified in the Plan.
2. A consultation with a live lawyer (within a Plan limit or as a one-off service) is conducted by lawyers engaged by the Contractor, is informational and advisory in nature and does not include representation in court or advocate's assistance. If the consultation is cancelled at least 24 hours in advance, the limit is restored; if it is cancelled later or the User does not attend, the consultation is deemed held.

Special terms for Companies

1. A Company uses the service under the Plans of the Companies section. Accounts are provided to the number of employees specified in the Plan; limits are shared across the Company's account.
2. The Company administrator is responsible for adding and removing employees and setting their permissions. Actions of the Company's employees on the Platform are deemed actions of the Company.
3. For payments by bank transfer, the Contractor provides a certificate of services rendered at the end of the billing period. If the Company does not submit a reasoned written objection within 5 business days, the services are deemed rendered in full and with due quality.
4. The Company independently assesses whether it is necessary to upload information constituting a trade secret to the Platform. The Company is responsible for the security of API keys (Enterprise Plan); all requests sent using a key are deemed requests of the Company.

“Advocates” section: terms for Specialists

1. A Specialist maintains a profile, receives Client requests and uses AI tools under the Plans of the Advocates section (Start, Standard, Pro, Bureau, Board) or under the free partnership programme. Lawyers may use the Start and Standard Plans; the Pro, Bureau and Board Plans are for Advocates only.
2. Subscription fee. The Contractor provides services to the Specialist on a monthly subscription basis: placing and displaying a profile on the Platform, delivering Client requests, an AI assistant and other software tools. The subscription fee is a fixed fee for these information technology services and for maintaining the Platform (servers, infrastructure and other costs) and does not depend on the number of Clients obtained by the Specialist or the amount of fees. The Contractor may charge the one-off fee specified in the Plans for additional services (priority profile display, etc.).
3. Fees. The Specialist's fee is paid in full (100%) to the Specialist's or the advocates' practice's own account. The Contractor takes no share, commission or percentage of the fee and does not pass the fee through its own account.
4. Status and restrictions. An Advocate warrants holding a valid licence and shall immediately notify the Contractor if the licence is suspended or revoked. A Lawyer confirms the Lawyer's diploma, does not call himself or herself an “advocate” and does not accept requests as defence counsel in criminal cases. Requests relating to criminal cases, detention and investigation are routed to Advocates only.
5. Personal liability. The Specialist is independently and fully liable for the legal services provided to the Client and for their quality, timing, price and outcome. An Advocate complies with the Law “On Advocacy” and the rules of professional ethics of advocates, including the requirements regarding advertising and attorney–client privilege. The Contractor is not liable for the Specialist's acts or omissions.
6. Before a request is accepted, the Specialist does not attempt to contact the Client outside the Platform or to post telephone numbers, messenger handles or other contacts in the profile or messages. If this requirement is breached, the Contractor may restrict or delete the profile.
7. The Contractor checks the Specialist's licence (diploma) upon registration, moderates profiles and ranks Specialists based on Client ratings, response speed and other objective criteria. The rating algorithm is the Contractor's trade secret.
8. Free partnership programme. The Contractor may provide an Advocate with the Standard Plan free of charge for a set period (as a rule, 3 months). The Advocate voluntarily takes part in posting legal-educational information about the Platform on the Advocate's social media, reposting and preparing joint content. If the agreed participation is not fulfilled, the Contractor may discontinue the programme. The Advocate consents to the use of the Advocate's name and image in jointly prepared content on the Platform's official channels for 3 years.

“Advocates” section: relations between the Platform, the Client and the Specialist

1. In the “Advocates” section, the Contractor acts as an information intermediary between the Client and the Specialist and does not itself provide legal assistance. Any arrangement between the Client and the Specialist is concluded solely between them; the Contractor is not a party, representative, guarantor or payment agent under such an agreement.
2. The Contractor may charge the Client the one-off service fee specified in the Plans for formalising a request, connecting with a Specialist and other additional services. This fee is payment for the Contractor's own service and is not part of the Specialist's fee.
3. Before a request is accepted, the Specialist sees the Client's anonymised data; once the request is accepted, the parties' contact details are disclosed. By sending a request, the Client consents to the transfer of the Client's data to the selected Specialist.
4. The Contractor gives no guarantee as to the Specialist's qualifications, the outcome of any particular case, or the price or timing of services. The Client chooses the Specialist independently. Disputes between the Client and the Specialist are resolved between them; the Contractor may, at its discretion, review correspondence, moderate reviews and notify the Chamber of Advocates of breaches of ethics rules.
5. Only the owner of an accepted request may leave a review. Offensive or false reviews and reviews disclosing personal data are deleted.

Force majeure

1. The Parties are released from liability for failure to perform their obligations due to circumstances of insurmountable force. Such circumstances include, in particular: natural disasters, fire, epidemics and quarantine; war, mass riots, terrorism; decisions of public authorities (including the blocking of websites, messengers or services) and changes in legislation; international sanctions and export restrictions; outages of power supply, internet and communication networks; suspension or restriction of the operation of hosting providers, data centres, AI providers, payment systems and Telegram; cyberattacks (DDoS, unauthorised access); and other circumstances beyond the Contractor's control.
2. A Party affected by force majeure shall notify the other as soon as possible (via the Platform, the Telegram channel or email). The time for performing obligations is extended in proportion to the duration of the force majeure. The paid subscription term is extended by the period of the outage — this is the sole and sufficient compensation for force majeure.
3. If force majeure lasts more than 60 calendar days, either Party may unilaterally terminate the Offer; the Parties do not recover damages from each other. The amount paid for the part of the service not provided is refunded upon the User's written request.

Dispute resolution and notices

1. The Offer is governed by the legislation of the Republic of Uzbekistan. Disputes are first resolved through negotiation. A claim is sent in writing or electronically and is considered within 15 business days.
2. A claim regarding the quality of the service is sent within 30 calendar days of the day the circumstance occurred (or the day the User should have become aware of it), except where mandatory rules of law set a different period.
3. If a dispute is not resolved, it is heard by the competent court at the Contractor's location, without prejudice to the statutory right of a Citizen who is a consumer to choose jurisdiction.
4. Electronic correspondence on the Platform, system logs, payment system data and electronic documents created on the Platform constitute admissible evidence of the relations between the Parties.
5. Legally significant notices: to the User — via the telephone number, email or Telegram account provided during registration; to the Contractor — info@qonun.ai, Telegram @qonunai_admin, tel. +998 95 574 07 77.

Term, amendment and final provisions

1. The Offer enters into force upon acceptance and remains in effect until the account is deleted. If an account has had no payments and no activity for 6 months, the Contractor may delete it.
2. The Contractor may amend the Offer unilaterally. A new version enters into force on the day it is published on the qonun.ai/oferta page (for prices — clause 6.9). Continued use of the Platform after publication constitutes consent to the new version. A User who does not agree may stop using the Platform; the terms of the paid period remain unchanged until its end.
3. The User may terminate the agreement at any time by deleting the User's account. If the Contractor ceases operating the Platform entirely, it gives at least 30 days' notice and refunds the amount for the unused paid period.
4. If any provision of the Offer is held invalid, the remaining provisions remain in force; such provision is replaced by the lawful rule closest to the Parties' intent.
5. Sections 3 (intellectual property), 5 (limitation of liability) and 15 (disputes), as well as the Privacy Policy, survive termination of the Offer.
6. Each version is maintained with its publication date; relations relating to a given period are governed by the version in force during that period. Integral parts of the Offer: Annex 1 — Plans; Annex 2 — Restart rules; the Terms of Use; the Privacy Policy.

Contractor's details

Director ______________________ Bekmurodov Xolmurod Madyor o'g'li L.S.